When a new IT infrastructure is designed or an organization retrofits their IT management software, IT monitoring platforms and other systems, future-proofing is always a chief concern. The core question in future-proofing current IT solutions is how do you account for a future you cannot know. You can project, but if those projections are wrong than your costs may be even higher. The key to future-proofing isn’t prediction but rather flexibility, which is achieved through some core IT concepts.
In computer science and in networking, encapsulation is the idea of reducing services and data to their core essences and individualizing them. This approach allows you, for instance, to abstract the user interface from the underlying functionality. In the future, if you required a new automated reporting module, you could simply replace it without major changes to the automated reporting UI or other modules that depend on it. In addition, complex systems, such as automated maintenance, can comprise many sub-modules, which you could plug in and pull out as needed.
Perhaps the biggest mistake that organizations make in the IT domain is tight coupling between their IT services and the databases those services rely on. As with encapsulation, your goal here is to eliminate interdependence. If you implement an automated onboarding system that requires a particular flavor ofSQL, then you’ll face great challenges when that flavor falls out of favor or your automated onboarding approach requires an overhaul.
Service independence is similar to database independence, but the goal here is to ensure that no aspect of your IT monitoring platform relies on another intrinsically. Your remote monitoring and management system, for instance, should be completely independent from the automated setup mechanism that configures and deploys new RMM modules.
Remote Monitoring and Management
No matter how simple or small your IT needs may seem now, implement RMM. Design for success. As your small business grows, your IT needs will change. Your network will spread out and become more disconnected and diverse, and your administrators will require more expansive remote access.
Automated Setup and Maintenance
Another means through which you can future-proof IT management software is through automation. Automated setup is the mechanism through which new protocols, services, programs and so on are configured and deployed, including security updates. Automated maintenance, on the other hand, is the mechanism through which regular basic tasks are carried out so that your IT professionals can focus on the IT matters that require human skill.